Leadership Training and Development at P&G

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Case Details:

Case Code : LDEN071
Case Length : 18 Pages
Period : 1999-2010
Pub Date : 2010
Teaching Note : Available
Organization : P&G Inc.
Industry : FMCG
Countries : US

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

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“We teach that the best leaders are those who have ambition for the organization, but not for themselves. If an individual’s ambition is for himself or herself, chances are people will not want to follow them.”¹

- Robert A. McDonald, Current CEO and Former COO of P&G, in October 2008.

“Procter & Gamble epitomizes what leadership can create. When I think of this corporation, I picture the torch of leadership being passed from person to person, generation to generation, century to century.” ²

- Dennis F. Haley, Co-author of ‘The Leader’s Compass: A Personal Leadership Philosophy is Your Key to Success’, in May 2004.

Introduction

In November 2009, US-based Procter & Gamble Company (P&G) was placed second in Fortune magazine’s list of ‘25 Top Companies for Leaders’.

Fortune, along with human resources consultants, Hewitt Associates (Hewitt)³, and strategic HR and leadership development advisor, the RBL Group⁴, assessed various companies in the list on their capacity to draw, preserve, and foster talent.

According to Fortune, P&G had excelled at the task of fostering leaders and had created new methods to assess its employees in the global marketplace, especially during tough economic times.

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1] “Executive Spotlight: Bob McDonald – P&G’s Chief Operating Officer,” www.ascvic.fr, October 06, 2008.
2] “Corporate Staying Power, Procter & Gamble Style,” www.academyleadership.com, May 2004.
3] Hewitt Associates, founded in 1940, is a US-based global outsourcing and consulting firm, offering a gamut of services in Human Capital Management to various companies. These services include HR strategies and technologies, HR benefit outsourcing, healthcare, organizational change, retirement and financial management, and talent and reward strategies. As of fiscal year 2008, the company earned revenues of US$ 3.07 billion.
4] Founded in 2000, the RBL Group is a global professional services firm offering advisory services to various companies and industries in the field of strategic human resources and leadership development.

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